11g777 Privacy Policy

1 Introduction

This Privacy Policy describes how 11g777 ("we", "us", "our") collects, uses, stores, and discloses information about you when you access or use the 11g777 platform, including the website at https://11g777.app, our mobile-optimised interface, and any related services (collectively, the "Platform").

By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact support to close your account.

2 Personal Data We Collect

11g777 collects personal data from you in several ways — directly when you provide it, automatically when you use the Platform, and occasionally from third-party sources for verification purposes. The categories of data we collect include:

3 How We Use Your Personal Data

11g777 processes your personal data for the following lawful purposes:

• Account Management: To create, maintain, and administer your player account, including identity verification and age checks. All players must be at least 21 years of age.
• Transaction Processing: To securely process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card payment providers.
• Platform Improvement: To analyse usage patterns, fix technical issues, develop new features, and optimise the overall player experience on the 11g777 Platform.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, and other prohibited activities.
• Responsible Gaming: To monitor gambling patterns that may indicate problematic behaviour, and to enforce self-exclusion or deposit-limit settings applied to an account.
• Legal Compliance: To meet obligations imposed by applicable laws and regulations, including record-keeping, reporting, and responding to lawful requests from authorities.
• Customer Support: To respond to your queries, resolve disputes, and communicate important account or platform updates.
• Marketing Communications: To send you promotional offers, bonus notifications, and relevant platform news — but only where you have consented to receive such communications. You may opt out at any time.

We will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or being required to do so by law.

4 Cookies and Tracking Technologies

11g777 uses cookies and similar tracking technologies to operate the Platform efficiently and to understand how players interact with our services. A cookie is a small text file placed on your device when you visit the Platform.

We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during your visit. You cannot opt out of these without also opting out of the Platform entirely.
• Performance and Analytics Cookies: Used to collect aggregated, anonymised data about how players use the Platform — which pages are visited most, where errors occur, and how navigation paths flow. This information helps us improve the service.
• Functional Cookies: Store preferences such as your chosen language, display settings, and last-used deposit method so you do not need to re-enter them on each visit.
• Security Cookies: Help detect and prevent fraudulent sign-in attempts and other security threats by linking your session to your registered device fingerprint.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled while you remain a registered user of 11g777.

5 Sharing Your Personal Data

11g777 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. We may share your data only in the following limited and controlled circumstances:

• Payment Processors: We share the minimum required data with our payment partners — including bKash, Nagad, Rocket, Upay, and card networks — to process your financial transactions. These providers are contractually obligated to process your data solely for payment purposes.
• Identity Verification Providers: To comply with age and identity verification requirements, we may share identity documents with specialist KYC (Know Your Customer) service providers operating under strict data-protection agreements.
• Fraud and Security Services: We may share device and behavioural data with fraud-prevention partners to identify and block suspicious activity across the Platform.
• Legal and Regulatory Authorities: Where required by applicable law, or in response to a valid legal request from a government authority, court order, or law enforcement body, we will disclose the minimum data necessary to comply.
• Corporate Transfers: In the event of a merger, acquisition, or sale of assets involving 11g777, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms that will govern your data going forward.

6 Data Retention

11g777 retains your personal data for as long as your account is active, and for a further period after account closure as required to meet legal, regulatory, and operational obligations. In practice, this means:

• Account registration and identity verification records are retained for a minimum of five (5) years from the date of account closure, in line with standard financial record-keeping practices.
• Transaction records — including deposits, withdrawals, and wagers — are retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications are retained for a minimum of three (3) years from the date of the last interaction.
• Marketing opt-in records are retained for as long as required to demonstrate consent and for a reasonable period thereafter.

Where personal data is no longer required for any lawful purpose, 11g777 will securely delete or anonymise it. Anonymised, aggregated data (from which you cannot be identified) may be retained indefinitely for analytical and statistical purposes.

7 Data Security

11g777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including identity documents and financial records.
• Strict role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required to perform their job functions.
• Regular security audits, penetration testing, and vulnerability assessments of the Platform infrastructure.
• Firewall and intrusion-detection systems to monitor for and respond to suspicious network activity.
• Secure, redundant data storage to protect against data loss from hardware failures or other incidents.

Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you suspect that your 11g777 account has been compromised, please contact our support team immediately at [email protected].

8 Your Data Rights

As a registered player of 11g777, you have the following rights with respect to your personal data:

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it.
• Right to Erasure: Subject to legal and regulatory retention requirements, you may request that we delete your personal data. We will comply where no overriding legitimate interest or legal obligation prevents us from doing so.
• Right to Restriction: You may ask us to restrict the processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
• Right to Withdraw Consent: Where processing is based on your consent (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.

To exercise any of these rights, please contact the 11g777 support team. We will respond to all valid requests within a reasonable timeframe. Please note that certain rights may be limited where processing is required to comply with a legal obligation or to defend a legitimate legal claim.

9 Children and Minors

The 11g777 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that an account has been registered by or on behalf of a minor, we will immediately suspend the account, void any associated transactions, and delete the personal data collected.

If you believe that a minor has accessed the Platform or provided personal data to 11g777, please contact our support team immediately so that we can take appropriate action.

10 Changes to This Privacy Policy

11g777 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their account email address.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your data. Your continued use of the Platform following the publication of any revised Privacy Policy constitutes your acceptance of the changes.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data we hold about you, please reach out to the 11g777 support team. We are available around the clock to assist you.

Email: [email protected]

Please note that the email address above is displayed as plain text for reference only. All privacy-related requests and support queries should be submitted through the contact channels available within your 11g777 account dashboard, where your identity can be securely verified before we act on your request.